Intellijoint CARE, powered by the SparxConnect platform, is a uniquely patient-centric engagement and collaboration solution that enables orthopaedic surgical clinics to create a patient experience that aligns with their own distinct vision for care. It includes a suite of applications that lets care teams easily customize educational content, surveys, and communications while empowering patients, their families, and care team members to collaborate and improve outcomes.
- Customized content sharing
- Exercise videos
- Dedicated care circles
- SMS/email reminders and In-app notifications
- HIPAA compliant chat
- Video conferencing
- Supportive messages
- Content check lists
- Surveys and polls
- Engagement insights dashboard
- Ability to upload photos & videos
- Collate NPS*, PROMs† and others
- Insights reports
*Net Promoter Score
†Patient reported outcome measures
Improved patient experience:
- Increased patient satisfaction scores1,4
- Enhanced referrals1
- Increased access to care3
- Improved communication1
- Faster 'timed up & go' (TUG) for hip12-15 & knee6,12,15
- Improved physical function5&17
- Increased knee flexion at >3 weeks4,6,18&19
Reduce operational costs by 18%1
- Reduction in no-shows & surgery cancellations1,4
- Reduction in phone calls4
- Improved operational efficiency1
Reduced cost of care1
- 7.5% savings in EoC3
- Reduction in PT visits4-5
- Reduction in ER visits4,6,&7
- Shorter length of stay8-10
Increased compliance with:
- PROM completion6,20
- Medication adherence2
- Care pathways2
Other positive outcomes1
- Reduced pain5,9&15
- Reduced opioid use4,&21
- Targeted intervention during adverse events2
*Patient reported outcome measures
†Episode of care
Purposely designed for ease of use driving high rates of adoption by both staff and patients
Patient-centric care circles allowing family, community partners, and healthcare providers to be easily invited to collaborate, connect, and communicate (surveys, chat, social feeds, video, or email nudges).
Open and highly customizable allowing a patient experience that aligns perfectly with the clinic’s needs and vision. Simple and easy to edit, add and disseminate information to patients.
Web-based platform; mobile-first design allowing full functionality on any device, without compromise and without the need for the app to be downloaded.
Customizable survey tools that allow for the collection of NPS, PROMs, & PREMs.
“Surgeons in the future are going to have to deal with limited resources, decreasing reimbursements and increasing overhead, and a growing number of patients who need high-quality arthroplasty care. That’s why these types of [patient engagement] tools are paramount because they’re going to enhance the patient experience without jeopardizing safety.
Nathanael Heckmann, MD
Department of Orthopaedic Surgery Adult Reconstruction Division
Keck School of Medicine of USC
IJS Scientific Advisory Board Member
"I think patients want to know or feel that they’re connected to the physician so they can be reassured. With an app they have an outreach if they have an issue, and can message me quickly and my team and I can respond and ensure the patient has the information they need for recovery."
Dr A. Siddiqi, MD
Adult Reconstruction Orthopedic Surgeon
Orthopedic Institute of Central Jersey, a division of Ortho NJ
Assistant Professor - Hackensack School of Medicine
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